Members wishing to received outage alerts for their residence from MEC can create a SmartHub account by visiting the MEC website When signed in, select “Notifications,” “Manage Notifications,” and then “Service” to set up email or text message alerts.

When members are experiencing an outage, they can see a map of the outage area by going to The map is updated as power is restored.

Members who choose to leave their homes during an outage are encouraged to call MEC at 844-632-2667 to request a callback through the automated outage system when power is restored.